PRIVACY POLICY

Protecting the privacy of your personal data is very important to us. 

We have prepared this Privacy Policy to keep you informed of how we collect and use them.

Our policy on the protection of your personal data is consistent with the Personal Data Protection Act, as well as  the General Data Protection Regulation (EU) 2016/679, in force of 25.05.2018.

The web site www.campertrips.bg is owned by K J Trading Ltd . When you visit our website, KJ Trading will learn certain information about you during your visit.

What information do we collect and process?

For the smooth operation of our site, as well as to make your successful reservation for renting a camper or camping equipment, we collect and process:

  • Cookies
  • Your IP address
  • Your name
  • Your email address

In order to provide a fully completed package of services we need additional information which includes the provision of personal documents:

– Valid driver’s license – to certify your driving skills

– Car registration document – for certifying the absence of criminal acts as a result of violations of the Road Traffic Act

– Identity card or passport – for preparation of a contract for renting a camper and equipment and for issuing a power of attorney when traveling outside Bulgaria.

How do we use the information provided to us ?

In general we use the you personal information provided by you for purposes of administration our business activities, providing excellent customer service and to make available our services and products to our existing and potential customers.

J K Trading will not receive your personally identifiable information when you visit our website unless you provide this voluntarily, we will not sell or transfer such information to unrelated third parties without your consent at the time of its collection.

We may disclose such information only if required by law or when necessary to protect our legal rights.

What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a particular site. They allow the site to store your actions and preferences (such as username, language, and other settings) for a period of time, so you don’t have to enter them every time you visit the site again or go from one page to another.

How do cookies work?

When you visit a site, it requires permission from your computer to store that file in a specific location on your hard drive specifically designed for cookies. Each site may send its own cookie to your browser if its settings allow it, but (to maintain the privacy of your personal information) your browser allows the site to access only the cookies it has already sent you, not to cookies sent to you from other sites.

How and why do we use cookies?

1. Records from the web server

The information gathered through such records may include the date and time of visits the pages previewed by you, time spent on our site, sites visited by you before and after our site, your IP address.

We use this information for the analysis of trends to administer our website, to track which pages on our site are visited and to gather demographic information about them.

 

2. Cookies used for re-targeting

We may use Google AdWords and other ad networks to display ads on the Internet based on your visit to our site.

Independent third parties – service providers, including Google and Facebook, can show our ads on various sites on the Internet. Our web site and third parties – providers use cookies and cookies from independent third parties together in order to inform, optimize and deliver ads based on your past visits to the pages visited on this website.

Our site and third-party providers may use data about users of third-party provider’s products and services to optimize future display of ads.

How to control cookies?

You can control and / or delete cookies whenever you want. For more information, see aboutcookies.org . 

You can delete all cookies that are already stored on your computer, and you can also set most browsers to block them. However, if you do this, you may need to adjust manually some settings each time you visit our site, and some services and features may not work.

IP address

Your IP address is a number used by computers on the Internet to identify your computer. IP addresses are automatically collected by our server as a part of the statistics of the visits, such as webpages you’ve visited and more.

E-mail address

If you choose to communicate with us by email, we may save the content of your message, along with your email address and our reply. We provide the same protection for this electronic communication as for your personal data received online, by mail or by telephone.
Visit our Terms and Conditions page for more information about our Email and antispam policies.

When do we collect and process this information?

Your personal data and information are provided voluntarily by you in the following cases:

When you visit our site

In this case, we receive your personal identifier (IP address) and place a cookie on your computer to facilitate your work with our site on your next visit. This information is stored for a period of 12 months.

We also use the information about these visits for the purposes of our statistical analysis, which we process in Google Analytics. This information is stored for a period of 26 months by Google.

When you subscribe to our email newsletter with useful tips, promotional offers and interesting materials related to our activity

In this case, we receive your names and email address, which we store through the email marketing platform Mail chimp, and use it only to send you our newsletter. 

When you send us a message through the contact form on our site

In this case, we receive your names and email address, which we store in person, and use it to return a reply.

When you leave a recommendation for any of our products or services, or for our site

We publish on our site recommendations from our users, which may contain personal information, such as name, surname and email address.

We always first seek and obtain the consent of our users before publishing their recommendations.

When making a reservation for a camper or camping equipment

We receive your personal documents to create contracts and issue a power of attorney to drive the car we rent.

When you use our online store

In this case, we receive your names, postal address, telephone number and email address, which we store in person.

We use your personal data to process your order, issue you an invoice or draw up a contract for the provision of a specific service. 

If you have any questions about the security at our website, please, contact us 

Access, correction and deleting your personal data

We will save your information for as long as necessary to provide you with the services you desire.

We will save and use your information to comply with our legal obligations, resolve disputes or apply our contracts.

According to the General Data Protection Regulation, we will provide you upon request with a copy of all the information about you that we have.

You can also request that your personal data be corrected or completely deleted by contacting us. We will reply to your request within 14 days.

Access, correction and deleting your personal data

We reserve the right to change this Privacy Policy at any time with or without notice.

However, we want to assure you that if the Privacy Policy changes in the future, we will not take advantage of the personal information you provide to us in a manner that contradicts it or without your explicit consent.

We are committed to conducting our business in accordance with these principles to ensure that the privacy of your personal information is protected.

Contacts

If you have any questions regarding this policy privacy or your interaction with this site, please, contact us. 

K J Trading LTD
Iujen Park bl. 2
1421 Sofia,
Bulgaria